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Quality and Compliance Coordinator (Dublin)

Job Role:
This is an exciting time to join the market leader in telehealth services in the UK and Ireland and we are looking to expand our Information Security and Risk team with a Quality and Compliance Coordinator based in Dublin.

Following a recent merger, you will be joining a dynamic team where you will play a key part in developing, managing and maintaining our accreditations, certifications and the Quality Management System whilst also supporting the leadership team with incident and complaints management.


  • Co-ordinating the maintenance of CHKS healthcare accreditation and associated management systems
  • Manage and maintain the document control system ensuring organisational policies are both communicated and compliant with legal and organisational standards.
  • Coordination of the clinical governance and quality improvement activities in Ireland, including preparation of reports as required for the Senior Management Team and Executive Committee.
  • Manage, investigate & follow up on incidents reported through the Group’s management system
  • Plan, prepare and co-ordinate internal audit activities that result in high quality reports
  • Ensure staff are involved in quality improvement and encouraged to meet quality management expectations and excellence.
  • Produce & maintain high quality policy, process and procedure documents


Who we are:

Medica Group is a market leader in the provision of telehealth services in the UK & Ireland.

Global Diagnostics is an award winning radiology services provider in Ireland employing over 115 staff members. We deliver managed service solutions to public and private hospitals, and have direct to patient services in 3T MRI, Ultrasound, CT, DXA and X-Ray.

We are a clinically led, patient focused organisation with industry experts including radiologists, radiographers, sonographers and ICT professionals. Our proven track record shows improvement in access for patients through the resolution of traditional radiology bottle necks and workflow inefficiencies, while simultaneously reducing costs for the hospital.


  • Confidence to communicate with people at all levels in person or over the phone
  • Administration & document management experience
  • Be able to demonstrate a high standard of attention to detail
  • Experience of quality management systems
  • Excellent time management skills to self-manage and successfully see through multiple tasks or projects within agreed timescales
  • Experience of producing high quality reports
  • Experience of co-ordinating, chairing and/or attending regular committee meetings
  • Experience of co-ordinating service related complaints and/or incidents

If you want to find out some more information, please give James Williams a call directly on +00 44 1424 273520

Apply now

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