We’re pleased to announce that Paul Elliott has been appointed as Chief Transformation Officer.
Paul has extensive experience of leading service improvements and transformations in a variety of organisations and sectors. His past roles include Head of Operations at First Direct Bank, COO at E.ON UK, COO at Acorn Care & Education, Director of Customer Service & Healthcare at Bupa, and Chairman of Bupa Dental Services.
Over the past six months, Paul has delivered outstanding results as our Interim UK Managing Director, playing a key role in strengthening our operations and leading the successful transformation of our NightHawk service.
As Chief Transformation Officer, Paul will lead a number of strategic initiatives focused on driving innovation, improving quality, enhancing our commercial propositions, and developing our data analytics capabilities.