Paul Elliott

Paul has extensive experience leading service improvements and transformations across a variety of organisations and sectors. His previous roles include Head of Operations at First Direct Bank, COO at E.ON UK, COO at Acorn Care & Education, Director of Customer Service & Healthcare at Bupa, and Chairman of Bupa Dental Services.

As Chief Transformation Officer, Paul leads several strategic initiatives aimed at driving innovation, improving quality, enhancing our commercial propositions, and advancing our data analytics capabilities.