NightHawk
Emergency reporting 24/7
Delivering pioneering diagnostic support to the Acute care environment. Reporting provided by teams of over 25 radiologists at peak times, and in under 30 minutes, with dedicated pathways for Stroke and Major Trauma.

Fast turnaround times

Real-time monitoring

years successful delivery to over 100 NHS Trusts
What you can expect from Medica

Fast turnaround times
Over 80% of all reports provided in under 30 mins. KPI’s of 30 mins, 60 mins and 4hrs with exam prioritisation at all times according to the referral type.

Quality assurance
Detailed quality assurance process to monitor the standard of radiology reporting.

Optimised referral to report solution
We have designed each step from referral, through to scan and report to happen as quickly and efficiently as possible.

NightHawk Portal
Providing live visibility and accountability, including a record of referral justification under IR(ME)R.
Referral activity management
The NightHawk Portal is our workflow management and data capture tool. Analysis shows that hospitals who use the referral data to engage with their referring colleagues save resources, activity and ultimately cost by up to 13% per annum.
Focused Major Trauma and Stroke pathways
Together, we optimise every step in the chain to improve outcomes for patients and compliance with national targets.
Performance Reporting
Detailed and actionable data about how your teleradiology service is running, which supports continuous improvement and improved outcomes. Information is available both live and monthly.
Shared national best practice
We share best practice from the largest Out of Hours client base in the UK, to support ongoing enhancement of the service to patients.
“Medica is proactive, providing detailed reports and highlighting trends on referral rates and the number of scans accepted so that we have oversight of the service and potential future demand.”
Ketul Patel
Consultant Radiologist
Clinical Lead for Diagnostics and Support Services
Croydon University Hospital Croydon University Hospital
Medica partners with Croydon Health Services NHS Trust to provide NightHawk and Routine and Specialist reporting support. The partnership has been in place for over 10 years.