Augmented Intelligence

For faster detection of intracranial haemorrhage, we’ve added AI powered CT Brain solution to our acute teleradiology reporting workflow.

How does AI add value to Medica services?

When we talk about AI in Medica we are talking about augmented intelligence, rather than artificial intelligence. While artificial intelligence is the creation of machines to work and react like humans, augmented Intelligence is using those same machines to complement/enhance the human worker. Our current focus is to identify tools which can improve the service for our patients and the reporting experience for reporters. The key areas where AI can enhance our services are:

Reduced turnaround times

Improved clinical accuracy

Reduce cost

Assurance read

Improved data quality

Prioritisation based on clinical urgency

How is Medica integrating AI workflows?

We have been keeping pace with developments in Radiology AI for several years and at the end of 2019 we identified a number of providers who had ‘real world’ data to evidence the impact their product could make. In March 2020, we announced a strategic partnership with, to work together on the deployment of AI as a tool for service improvement and to support the reporting process.

The partnership uses one distinct algorithm:

qER: A decision support tool to analyse non contrast studies, flagging up possible abnormalities allowing prioritisation of reporting based on clinical priority as opposed to chronological allocation.

The tool also highlights potential critical findings to reporters, which can be integrated into their diagnosis, transforming a radiologists’ experience of CT brain analysis and improving the accuracy of medical diagnosis of acute stroke.

Medica's former CEO Dr Stuart Quin discusses the benefits of the augmented intelligence integration with Prashant, CEO

“The qER algorithm is immensely useful to reporting clinicians when interpreting acute brain CTs. It not only facilitates the rapid allocation of critically abnormal scans to our reporters but it helps to increase the accuracy of our reports by lowering human error. Medica’s thoroughly tested and robust implementation of the tool is testament to their attention to detail and foresight and I’m hopeful that this is just the first of many integrations with AI.”

Dr Garry Pettet, Consultant Radiologist

Progress to date

We have developed the necessary clinical, technical and operational expertise and invested in our technical infrastructure to support the delivery of the AI. Investment in these areas has been done not only to support the project, but also to provide a foundation for adoption of more tools in the future. This includes:

  • Rigorous clinical governance oversight
  • Adaptive technical hosting solutions with flexible integration options
  • Evaluated in ‘real world’ scenarios by a selected pool of reporters
  • Workflow optimisation team

With the augmented Intelligence project team and infrastructure in place we ran an evaluation of qER with a selected pool of NightHawk reporters. This allowed us to check that the performance correlated to the published data and to optimise the workflow in the Medica environment.  The feedback was positive with some of the key findings being:

  • Very low level of false negatives
  • Acceptable level of false positives (with the reason for the false positive being obvious e.g. shunt)
  • Good buy-in from reporters involved in the project
  • The algorithm allowed the NightHawk allocation team to consider prioritise on potential clinical need rather than ‘First In First Out’

Following the successful pilot, the tool went into full production in Q4 2020. We are gathering quantitative and qualitive feedback on an ongoing basis and will provide an update on the impact in the future.

An award winning integration

Medica’s augmented intelligence project to introduce AI into the Acute Workflow, was shortlisted in the APM project management awards 2021. The awards have global reach and are open to projects from all countries and organisations. They are widely regarded as the most prestigious and sought after recognition for excellence within the project management profession.

The project was recognised as the winner in the technology category and its importance to patient care led the judges to award it overall project of the year. A great testament to the dedication of the Medica team and the project management style

Augmented Intelligence - APM Awards

20 years of innovation

With more than 20 years’ experience, we deliver fast, responsive, quality assured and cost-effective radiology diagnostics and pathology reporting services.

Our story

Clinical quality

We have a detailed clinical quality assurance process to monitor our radiology and pathology reporting.

Our quality assurance