Telepathology services FAQs

We’re passionately committed to providing the best possible, scalable services for our partners and their patients.


Learn more about how our services work with our frequently asked questions.

Frequently asked questions

Pathology traditionally involves on-site interpretation of glass slides. However, digital pathology, known as telepathology involves scanning slides to produce digital slide images. The interpretation of these images can be done on-site or away from site.  

Offsite telepathology also includes the operational and governance processes involved in managing reporting from multiple hospital locations, across multiple geographically disparate doctors, in a safe and effective way. This provides benefits vs. traditional pathology in terms of reduced travel, reduced interruptions, and shared resources. 

This is where a healthcare organisation decides to sub-contract their service, sending some of their cases reporting outside of their organisation or location, to a third-party provider. Outsourcing can include telepathology reporting and sending third-party reporters to a hospital. 

Reporters nearing the end of their careers, those who are leaving the profession due to burnout and a limited number of specialty registrar training posts, are key factors contributing to health systems being short-staffed in the near-term.  

The histopathology workforce survey in 2018 suggested there were 1444 consultant histopathologists in the UK. 25% of all staff in post were aged 55 years or more, 36% of whom were aged 60 years or more, all staff with a significant probability of retirement over the next 2-5 years.  

There is a clear requirement for increased training opportunities, and the demand for imaging is outpacing current training levels. The number of specialists in the workforce is not growing as fast as the population, and the subsequent demand for imaging.  

For example: 

  • 76% of consultants who left the NHS workforce in 2022 were under 60 years old 
  • Growth in workforce over the last year has only reached 3% 
  • Healthcare organisations are currently 1,774 consultants short of meeting the demand for services 

Demand for pathology reporting is rising faster than the current available clinical workforce can meet due to rising population, covid surgical delays and workforce shortage. Telepathology is a sustainable solution to increase reporting capacity, by enabling hospitals to send imaging for reporting by high quality clinicians located outside the hospital, and outside normal UK working hours. 

  • Increased and flexible capacity – by combining a local hospital reporting team with Medica’s large reporter network and range of services, organisations have the capacity to respond better to demand and clinical urgency.  
  • Service coverage – Medica enables hospitals to deliver consistent reporting 7 days a week.  
  • Full subspecialty range – with Medica healthcare organisations have access to numerous high-quality reporters across every specialism, which is not always possible or sustainable via standard on-site recruitment. 
  • Embedded clinical governance – Medica’s services are all audited by default, giving hospitals full peace of mind, and providing excellent evidence for CQC, UKAS and QSI inspections.

Yes, all of our services are available via various national frameworks, with simple and compliant options for contracting. 

Please get in touch to find out which route is most advantageous for you.

New services can be live in as little as four weeks for a new client or hospital joining us. This is usually around two weeks for an existing hospital user.

Our fee model is ‘pay per use’ and we charge by service, body part and complexity, reflecting the time, effort and specialisation of our high calibre reporters.

Please get in touch to discuss our indicative pricing, or to model up specific pricing based on your requirements.

As we know though, headline cost only tells part of the story and we believe that getting it right first time pays for itself and saves for itself over time – it is the true mark of quality and value.

Our workflows and hybrid service integrations provide opportunities to manage activity in a unique way compared to other teleradiology models.

Yes, our UK pathologist team reports until midnight 7 days a week including bank holidays. 

  • 7 calendar days TAT  
  • Options for bespoke TAT upon request  

Yes, our reporters are GMC specialist registered and extensively quality assured through our best-in-class governance and audit process. 

Our clinical governance and audit process is one of the many reasons why reporters  and hospitals choose us over other telemedicine partners. 

We’ve established a reputation for unrivalled clinical quality, and this is something we are proud to maintain through our full-time Medical Director and dedicated Clinical Governance team. We work closely with our clients to ensure exceptional image quality and have a system in place for you to raise all critical and urgent findings, ensuring optimal patient safety and outcomes.

Yes, we firmly believe that partnerships in delivery and innovation are key to improving healthcare outcomes.

Our current partnership with Qure.AI is an excellent example of that. Medica has been working with Qure.AI for over a year, integrating their qER algorithm into our NightHawk emergency reporting service, with excellent operational and clinical results.

Our technology platform is fully scalable and GDPR compliant around the world, and we have reporters based in over 20 countries internationally.

Please get in touch to see how we can help if you are based outside of the UK.

Yes, we can offer MDT support with sub-specialist pathologists across a range of specialisms. Please contact your account manager or email us to discuss your bespoke options.  

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Telepathology services

Fully-digitised histopathology imaging and reporting services to support your teams.

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